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Business Analyst

With love for data and for clients in our DNA, we are driven to offer our clients a “WOW, that was amazing”-experience.

Full-time · Rotterdam

Turning raw data into usable reports through your analysis, that gives you energy. Your reports are used to contribute to the effectiveness of online and offline marketing and retention management. You identify opportunities and make processes more efficient. You optimize the customer journey and improve customer satisfaction based on data. All this to help build on our ambition to become the best online insurer in Europe. That is your role as a business analyst at Allianz Direct.

What you contribute to Allianz Direct
As a business analyst you prepare analyzes and reports that contribute to the effectiveness of online and offline marketing and retention management. Both on request and proactively based on opportunities you identify yourself. You work together with colleagues from marketing & sales, retention, operations and claims to support them as best as possible with data analyzes to identify opportunities or to make processes more efficient. You also work together with colleagues from Pricing, Controlling, Acceptance and the Central Data team to make optimal use of the available data and models.

You work together with external partners in the field of marketing research and the purchase of (online) advertising space to align their insights and activities with our objectives. In addition, you identify and investigate unused data sources that may be relevant for customer journey optimization and/or customer satisfaction.

In addition to your work, you support our Sales & Service center by building dashboards to make relevant data visible to enable our agents to optimally serve our customer.

About Allianz Direct
Allianz Direct is an Agile organization that is building the future of insurance. We do this with the latest industry trends and technologies. We challenge the status quo and flatten complexity for simplicity. With a purely digital business model, we aim to be digitally unbeatable.
Why? To become the best online insurer in Europe. We work 'data driven' and create great customer journeys. Together we will get it done. With an 'open mind', a smart and flexible scale-up organization and our customer obsession. So that all our customers can enjoy all life's adventures carefree.

How you contribute to Allianz Direct
You are analytically strong, you have a creative mind and you are able to think outside of the box. You have an affinity with online marketing or customer retention. With your great interest in data-driven decision-making, you always know how to find the right data to arrive at solid decision-making.
In addition, you have:

  • MSc in a relevant technical field such as marketing analytics
  • Experience with PowerBI, SQL and Python (pre)
  • Fluency in English 

What we offer
In addition to a great challenge as a business analyst, we at Allianz Direct offer you:

  • A salary based on your knowledge and experience
  • A NS Business Card which you may also use privately or a travel allowance
  • 38 vacation days full-time employment
  • 8% holiday allowance and a bonus of 12.5% of the gross annual salary
  • Pension provision with a personal contribution of 3.5%
  • Thursday afternoon drinks, table football and table tennis for relaxation

Curious about what we can offer you as a business analyst? Then we invite you to apply immediately!